FairMoney is a digital bank. We make it easy for you to apply for a loan and receive your loan into your bank account in minutes 24/7.

Please send an email to help@fairmoney.ng or reach out through our social media platforms.

FairMoney office is located in Lagos, Nigeria. See fairmoney.ng/contact for more details

You need an Android phone and a BVN. That's all! Download the FairMoney app from the Google Play Store. Sign up with the phone number linked to your BVN, answer a few questions and confirm your identity to receive a loan offer. If you accept it, you will receive your loan instantly in your preferred bank account!

Speed of delivery – You can get a loan instantly in 5 minutes, from anywhere in Nigeria Flexibility – You can repay on or before your due date No hidden charges – Our interest and fees charges are all-inclusive, ensuring transparency The customer is King – Our team is trained to treat you with the utmost respect at all times

No document, no collateral! You will only need to share your BVN details during the loan application and connect your card or bank account to authorize us to debit your account for the repayment.

Apologies on that, you can apply again in a few days! It might be for different reasons: - Not enough information found on the phone: You should increase your phone usage (Calls/SMS) to be eligible. - We decided not to give you a credit at this time after analyzing your profile. Keep using your bank account with healthy revenues to get a loan soon.

Click on the "Repay" button in the app to pay via card or bank transfer

Please log in in the app, you will find your customized dashboard that contains your credit status and/or all the details concerning your current balance.

- Auto-debit allows you to repay your FairMoney loan easily without taking care of it! - Your bank will ask you to authorize FairMoney to debit your account at the repayment date.

Select the “Debit/Credit Card” option when repaying your loan and enter your card details. If you don’t have a card, please contact your bank.

We are humans and understand that unexpected and unforeseen situations may occur. However, we do not reschedule payment dates, you should take a loan only if you have the capacity to repay it to avoid: - Late fees - Suspension of your FairMoney account - Report to national credit bureaus as required by law (CRC, First Central)

Yes! Please go to "Manage loan" in the app to see extension offers (if you have one available). If you see no loan extension offer on your dashboard, please note that we are working on making it available for you.

FairMoney is a Nigerian company with headquarters in Europe. We comply with European data security standards. FairMoney will never sell the information you shared to third parties.

FairMoney collect and processes securely data from your phone (SMS, device details, location, phonebook) to make a lending decision. This data is necessary for us to approve your loan in real-time without asking you for cumbersome paperwork.

Send an email to help@fairmoney.ng to get the details of your loan and your repayment date. You can also sign in from another phone using your phone number and password

Go to our terms of use and privacy policy pages (links in the footer of fairmoney.ng)

Absolutely! Your FairSave is as secure as your FairMoney bank account. All transactions and account management are handled using 256-bit HTTPS SSL encryption. We are licensed by the Central Bank of Nigeria (CBN), and all deposits are insured by NDIC.

The main difference is that you earn money daily when you keep money in your FairSave, unlike your regular FairMoney account which would be your current account. The moment you credit your FairSave, you start earning money!

You earn an effective annualized interest rate of 15% on whatever amount you have deposited in your FairSave.

Interest is paid daily. Even though the interest on your FairSave is per annum, you are credited with the interest accrued on funds in your FairSave daily!

You effectively earn 10% interest annually. However, this is posted daily i.e, if you hold N100,000 for 365 days in your FairSave, you will end up with N110,000. Once you start accruing daily interest on your FairSave, you will be able to see clearly how much interest you are earning daily. The interest will be given on the standing balance of your FairSave.

All interest earned in FairSave is subject to 10% withholding tax, which can be seen and tracked in the transaction history of the app. This is deducted directly from interest earned - no action is needed on your behalf.

For now, to fund your FairSave, you need to move funds from your FairMoney bank account balance into your FairSave.

Saving is easy with FairSave! All you need to do is click on the “Enter FairSave” button when you open your FairSave and input how much you want to save. The money will be moved from your FairMoney bank account into your FairSave. If your FairMoney bank account is not sufficiently funded, you will be prompted to add money to your FairMoney bank account to continue.